Note that in April 2020 things seem to have changed on PayPal’s end and they now allow adding a USD bank account based in Malta as well as permit a higher limit on debit card transfers, although I’m not sure what the new limit is.

In a recent development PayPal has implemented bank account withdrawals to people holding a PayPal account based in Malta. Prior to this development, the only possibilities for withdrawing money were the following:

• Withdrawing to a credit card
• Withdrawing to a US bank account

The big problem with withdrawing to a credit card is that it is limited to $2,500 at a time so it is very inconvenient for high volume sellers. Moreover there is a charge per withdrawal, so the fees quickly escalate.

PayPal’s automatic currency conversions (at disadvantageous rates) when withdrawing are another big issue. You’ll find many sites dedicated to PayPal-bashing because of this.

Since in Malta you cannot get a credit card for an account denominated in US dollars, sellers are stuck with automatic currency conversions (either on the PayPal side, or their own bank) from USD to EUR when withdrawing money to their credit card. Of course, I’m assuming that sales are being done in USD. Since the dollar is the de facto web currency, this is the case for most online shops.

With this new development I was hoping to open a USD bank account in Malta and withdraw USD from PayPal into this bank account, thus avoiding currency conversion altogether.

In my ideal scenario I would have then been able convert the money at will and possibly even bypass the bank’s charges by using Wise. Alas, this was not to be. After further questioning, the PayPal support agent informed me that the automatic currency conversion would still happen and they do not allow non-Euro denominated bank accounts from Malta to be linked to a Maltese user’s profile:

Do bear in mind that we would only offer the option to use an EUR denominated bank account at this time.  Which means that even if you add and use an USD based account, that it would automatically have funds converted to EUR upon withdraw.

For that specific matter, I cannot really recommend the use of an USD account, as you are not able to directly withdraw into it without otherwise having a double conversion take place.

So given the situation I’ll probably stick to withdrawing money to my card as with that method I can bypass the automatic currency conversion on PayPal’s side.

[Read more…]

In this post I’ll explain PayPal’s cross border fee system. But first, a short recap on the fees that PayPal imposes in general.

PayPal charges fees whenever a transaction takes place. The one charge that is always present is PayPal’s own fee which goes towards paying off the processing of credit card payments.

Visa, MasterCard and American Express charge PayPal for every payment they process, and so they need to pass this fee on to sellers to cover their costs. They also need to make a profit on each transaction so part of that fee goes towards that purpose.

To recap, these are three instances that will trigger PayPal charges:

1. When you receive money from a purchase.
2. When you receive payments from outside your country or region.
3. When you send personal payments using a credit card. The sender determines who pays the fee.
4. When you withdraw money to your debit/credit card.

I am mostly concerned about the accepting payments for your business with PayPal, so I won’t be discussing the third scenario. I’ve also discussed the fourth scenario in previous articles on this site.

We’ve already talked briefly about the first scenario above, and to give you an idea here’s what you would be paying if you were based in the following countries:

• US: 2.9% plus $0.30 USD per transaction
• UK: 3.4% + 20p per transaction
• Spain: 3,4 % + 0,35 EUR per transaction
• Malta: also a Eurozone country, so fees are identical to those of Spain

As a side note, note that is very advantageous to have your PayPal account based in the US from a fee perspective, you get to pay 0.5% less than your European counterparts on the value of the transaction and also a lower fixed fee per transaction.

Moreover, if you are based in Europe but the bulk of your customers are based outside Europe, you will also be paying the cross border fee on top of paying more in basic fees.

On top of that, if you are charging everyone in Euros, you would also be hit by a currency conversion fee from, for example, USD to EUR. More on that later in this article.

It is also worth noting that there are discounts based on volume, so lets take Spain as an example. The screenshot below shows the sales ranges and corresponding tariffs per transaction. It clearly pays to pass more transactions through PayPal every month.

As far as I remember, the bulk transaction discount won’t be automatically applied, you need to ask for it buy opening a support ticket with Paypal.

The above assumes that the sales were made within the same country that you have your PayPal account set up in. So for example a US seller selling to a US customer or a UK seller selling to a UK customer.

Cross border transactions, for example a UK seller selling to a US customer, trigger cross border fees, which is what I want to talk about in this article.

[Read more…]

I’ve already written about how to avoid losing money from PayPal’s disadvantageous exchange rates when withdrawing money from your PayPal account to your local bank account, but in this post, I will be showing the exact process that is used at this point in time (June 2014) for anyone who wants to do the same. Unfortunately, you won’t find this information anywhere on PayPal’s website, so I had to figure things out myself by contacting their support staff.

First of all, a quick explanation of why I wanted to change my withdrawal currency. My local bank accounts are in Euro and since my business is based in Malta I am only allowed to withdraw money to the credit card issued by my bank or to a Euro bank account.

Sadly there is no option to have a credit card account in USD. Therefore what was happening was that whenever I withdraw from PayPal (where most of my funds are in USD), the PayPal system would automatically convert from USD to EUR to match my local bank account. The problem is that the rates PayPal uses are much worse than the conversion rates at my local bank. So I wanted the conversion to happen on the bank’s side rather than PayPal’s.

Luckily it turns out to be easy to do. All you need to do is notify PayPal manually that you want that particular credit card to receive USD rather than EUR, and you can do this by opening a support ticket from PayPal’s website. Below I am reproducing the reply I got from PayPal when I asked them to change my withdrawal currency:

Thank you for contacting PayPal regarding questions about the withdrawal options for your Business account in Malta.

For bank withdrawals, you can only add a US bank account to your Business account, and then withdraw your PayPal USD balance to there.

For credit card withdrawals into USD, we can change the currency for your cards added to your account into USD on your request. If you wish to do this, please confirm the last 4 digits of the card that you want to be changed to USD and we will then update this in our system. This will also resolve any currency conversion loss for you when making withdrawals.

Another annoying thing for me is the $2,500 limit for every withdrawal. There is a charge for every transaction, so it is not only inconvenient to be limited in this way, but I am also getting charged for multiple transactions when I could have more easily done one. Sadly there isn’t a solution to this latter issue. This is what the PayPal support rep had to say about my query in this regard:

Regarding your question about the 2500 USD withdrawal limit per transaction, I confirm that all withdrawal limits are overridden on your account from PayPal´s side. The 2500 USD withdrawal limit is a worldwide regulation on VISA´s side, so I regret that we cannot lift this limit. However, you can make as many withdrawals per day as you want, as long as they don´t exceed 2500 USD per transaction.

I hope this post helps clear things further for those of you who have asked me how to perform this little trick and save money on your withdrawals.

Note: If you have any questions after reading this and the several other articles relating to PayPal on this site, please leave a comment or contact PayPal directly. Unfortunately, due to time constraints, I am unable to offer any advice over email so all emails related to PayPal will remain unanswered.